About us

• What does TNT do?

  TNT provides businesses and consumers worldwide with an extensive range of services for their mail and express delivery needs. TNT serves more than 200 countries and employs about 161,500 people. Over 2007, TNT reported €11 billion in revenues and an operating income of €1,192 million. TNT is publicly listed on the stock exchange of Amsterdam.
  
  TNT recognizes its social responsibility, and has formed partnerships with the United Nations World Food Programme and the United Nations Environment Programme to fight hunger and pollution in the world..

• In which countries is TNT active?

  TNT supplies services in some 200 countries and has subsidiaries in 65 countries. The number of countries is increasing. We have a particularly strong presence in Europe and Asia.

• How many employees does TNT have?

  The group employs over 161,500 people in 65 countries around the world. About on half work for the Mail division (53%) and the other half for the Express division (47%).

• Who are in the TNT Board of Management?

  The Board of Management consists of four people:

  • M.P. (Peter) Bakker
    Chief Executive Officer
  • H. (Henk) van Dalen
    Chief Financial Officer
  • H.M. (Harry) Koorstra
    Group Managing Director Mail
  • M.C. (Marie-Christine) Lombard
    Group Managing Director Express     

Events

• When is TNT's next annual shareholders' meeting (AGM)?

  Please refer to our Financial calendar for TNT's next Annual General Meeting of Shareholders and other important dates.

• When does TNT release its quaterly results?

  Please refer to our Financial calendar for TNT's next quaterly results and other important dates.

General info

• What is TNT's relationship with the United Nations World Food Programme (WFP)?

  In 2002, TNT and the World Food Programme (WFP) launched a partnership aimed at a single common goal: help fight hunger worldwide. By becoming the largest corporate sponsor of the world's biggest humanitarian aid agency, TNT is committed to making available its people, skills, systems and assets to support WFP.
  
  In 2007, we invested a total of €5.6 million in the partnership with WFP in the form of in-kind services. Employee fundraising provided an additional €1.6 million.

• Who can I contact at TNT Media Relations?

  We encourage the media to contact the TNT Media Relations Team or email CHO.Media.Relations@tnt.com with any questions they may have.

• What does TNT do to reduce carbon emissions?

  We are taking serious steps to cut our CO2 emissions. Our Planet Me programme . includes the following initiatives:

  • Reducing CO2 emissions in all areas of its business, e.g., by using alternative transport fuels; cutting business air travel; using sustainable electricity in our buildings
  • Encouraging employees to take similar steps in their private life, at home or for their private journeys
  • Creating transparency to all stakeholders onTNT’s carbon emissions targets, progress, and challenges (count carbon)
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• What is TNT’s strategy?

  TNT’s strategy is to focus on providing mail and express delivery services by expertly managing delivery networks. We call it “Focus on Networks.” Completed in 2007, the first phase consisted in transforming the company’s foundations by exiting logistics and freight management activities, concentrating on mail and express networks, and optimising the capital structure. Since December 2007, TNT has put the emphasis on strengthening its core activities (Mail Netherlands and Express Europe) and the emerging platforms, such as European Mail Networks, parcels, and Express emerging businesses (China, Brazil, India, etc.)

• What is TNT’s position on the opening of European postal markets to competition?

  TNT is satisfied that the European Council of Ministers decided on a date for the opening of the European Union’s postal services markets to full competition, but regrets that the final date (2011) is a delay to the original proposed date (2009). Furthermore, the Council allows 11 out of the 27 member states to delay as far as 2013 which is also regretted by TNT. TNT reasserts that it is ready for liberalization in the Netherlands and Germany provided there is a level-playing field. TNT thinks that a genuine liberalization of postal markets will encourage efficiency, innovation, better services, and truer prices in the interest of customers. TNT also thinks that the essential universal service can be offered more efficiently in a liberalised market, ensuring its long term sustainability.

  The now agreed European postal regulatory framework stills contains possibilities for anti-competitive barriers at national level (e.g. via licences). TNT calls on the European Commission for strict supervision of the national implementation process.

• What is meant by the Postal Concession?

  The Postal Act 2000 requires TNT Post to perform the Mandatory Postal Services in the Netherlands, and it confers to us exclusive rights for some of these services. The parliament also enacted a new Postal Decree, which specifies the services that are part of the Mandatory Postal Services and defines the scope of the Reserved Postal Services.The combination of these mandatory services, including the reserved services, is commonly called the "Postal Concession".

• What are considered as mandatory postal services?

  Mandatory services are also referred to as the universal service. The government has designated TNT Post as the "concession holder" for these services. TNT Post is thus legally bound to provide a number of defined services. They are: all single-item domestic letters and printed matter weighing up to 2 kilograms; all consignments of mail up to and including 50 grams and single-item parcels weighing up to 10 kilograms; acceptance and delivery of all of these items in return for uniform national prices and charges.
  
  The universal service further covers: conveyance and delivery of the special services of registered mail (including proof of delivery, declaration of value and insured conveyance) and court letters; provision of a post office box service accessible to other postal operators; collection of mail from posting boxes and delivery of mail at least six days per week; guarantee of service accessibility for consumers through a finely meshed network of post offices and service points; provision of public posting boxes for the tendering of postal items; achievement on an annual basis of delivery of at least 95 percent of all letters within 24 hours; undeliverable items must, if possible, be returned to the sender. Regulated prices may not on average rise by more than the ceilings prescribed in the Price Control System.
  
  The international mandatory services cover all single-item items and consignments of mail up to and including 2 kilograms, parcels weighing up to and including 20 kilograms and all special services, insofar as regulated by Universal Postal Union (UPU).

• What is meant by reserved postal services?

  Under the Postal Act and the Postal Decree, the reserved postal services include the following exclusive rights:

  • the conveyance of domestic and inbound international items of correspondence with a maximum weight of 100 grams at a rate of less than three times the standard single rate for the lowest weight class of 20 grams (currently three times € 0.39 = € 1.17); the exclusive right for the conveyance of outbound international items of correspondence has been abolished.
  • the exclusive right to place posting boxes intended for the public alongside or on public roads; and
  • the exclusive right to issue postal stamps and imprinted stamps bearing the effigy of the monarch and/or the word "Nederland."
                         
• Is TNT Post required to perform a minimum level of services?

  The service requirements in the Netherlands exceed the minimum European level. This is the case for the required service level (collection and delivery 6 days a week, compared to 5 according to the EU), the required delivery quality (at least 95% delivery next day in the Netherlands, no specification according to the EU) and we are also required to maintain a network of service points (postal outlets) and posting boxes for the access of the general public to the services.

• What is meant with the price control system applicable to TNT Post?

  The rates for the most important domestic mandatory services are not allowed to rise by more than the increases in wages in the Netherlands. The Price Control System has two baskets of rates, the "total basket" and the "small-user basket". Both baskets contain the most important mandatory services, weighted according to actual usage in a certain reference year. The small-user basket is representative of consumers and small businesses. The total basket is representative of all users. Postal and Telcommunications watchdog OPTA checks whether TNT Post is complying with the limits specified in the Price Control System. OPTA must be notified of every change to rates for mandatory services.
  
  Additional rules have been laid down for bulk mail that falls under the mandatory services. Discounts and special rates may be granted for letters weighing up to 50 grams and specific prices and conditions may be agreed with senders of large volumes of mail. An important point is that the rates and discounts available must be made public and that variances from the standard rates must be based on costs that have actually been avoided.

History

• How long has the company existed?

  In its current independent form, TNT was founded on 29 June 1998.

  Royal TPG Post - first came into existence in 1799 when, following the example of the French, the postal services were converted to a national enterprise.
  TNT - has its origins in Australia. In 1946, Ken Thomas set up his business Thomas Nationwide Transport with just one van. From these humble beginnings 50 years ago the business has grown to a global organisation with its own fleet of aircraft.

  KPN stock market flotation - In June 1994, the Dutch government sold 30 percent of its shares in PTT Nederland N.V. The joint mail and telecoms company was listed on the Amsterdam stock exchange as Koninklijke PTT Nederland (KPN). This was followed by a further sell-down of 25 percent of the issued capital by the Dutch State in 1995. Following these sell-downs the Dutch government no longer had a controlling interest in KPN. As part of the 25 percent sell-down process, KPN obtained a listing on the New York Stock Exchange, followed by listings in London and Frankfurt in 1996.

  Takeover of TNT - On 2 October 1996, KPN announced that it was to make a bid for TNT. The friendly takeover was completed in December 1996. Several measures were taken to integrate the two companies. Some of TNT's operations were sold because they did not belong to the core: Express, Logistics and Mail business.

  Demerger of KPN and TNT - In 1997, KPN started integrating TNT, GDEW and Royal TNT Post. In June 1998, the Board of Management announced a resolution authorising the demerger of all mail, express and logistics operations. On Friday 26 June 1998, the AGM of Shareholders approved the demerger and TNT was formed. The legal aspects were formalised on Sunday 28 June 1998. The following Monday, TNT was listed as a separate stock on the exchange markets of Amsterdam, New York, London and Frankfurt the following Monday.

  On 5 January 2005,  TNT confirmed it had completed the repurchase of 20.7 million ordinary shares from the Dutch State, as announced on 29 September 2004. The payment and transfer of the second and final sell-downs took place on 5 January 2005: 13.1 million shares were transferred to TNT at a price of EUR 19.74 per share.

  On 12 July 2005, the Dutch State sold 43.3 million ordinary shares in a placement to ABN AMRO Holding N.V. and Citigroup Inc. The Dutch State’s holding in TNT was thus reduced to about 10 percent.

  On 6 December 2005, TNT started a €1 billion share buy back programme.

  On 16 October 2006, Royal TPG Post officially changed its name to Royal TNT Post as announced on 14 September 2005.

  On 4 November 2006, TNT N.V. announced the completed sale of its logistics division to affiliates of Apollo Management, L.P., a leading private equity firm with offices in New York, London and Los Angeles. Dave Kulik became CEO of the new Company and resigned from TNT's Board of Management. The sale to Apollo was first announced on 23 August 2006. On 29 September 2006 the shareholders’ meeting approved the transaction. On 24 October 2006, the European Commission granted clearance under the EU Merger Regulation. The total transaction value was € 1,480 million on a cash and debt free basis, of which approximately € 15 million were received in the form of a 5% equity stake in the new company.

  On 16 November 2006, TNT and the State of the Netherlands agreed on the transfer of the Special Share following a European Court of Justice ruling on 28 September 2006 that it contradicted EU regulations.

  On 20 December 2006, Boeing, TNT and Guggenheim Aviation Partners celebrated the delivery of both customers’ first 747-400ER Freighter. The second Freighter was delivered in May 2007.

  On 10 January 2007, TNT announced the acquisition of Mercúrio, the Brazilian express market leader. The acquisition has provided TNT with a platform to develop an integrated South American road express network.

  On 5 February 2007, TNT announced the completion of the sale of its freight management business unit to French logistics service provider GEODIS SA. The sale had a transaction value of €460 million on a cash and debt free basis. Net proceeds were about €450 million. The book gain of the transaction was approximately €190 million.

  In March 2007, TNT completed the acquisition of Hoau, a leading freight and parcels delivery company in China, with the objective to build the No. 1 distribution network in China.

  On 25 May 2007, TNT announced its intention to delist from the Ney Work Stock Exchange (NYSE). The benefits of a NYSE listing had declined over time: TNT’s American Depositary Receipts programme was small; the majority of shares in TNT held by U.S. domiciled investors are acquired through Euronext Amsterdam. The actual termination of TNT’s listing on the NYSE and of its reporting obligations with the SEC took place on 18 June 2007 and 16 September 2007.

  On 30 August 2007, TNT announced a company-wide program called Planet Me to count and cut its CO2 emissions, with the aim to become the first zero emissions transport company.

• When was the initial IPO?

  On Monday 29 June 1998, the former TNT N.V. separated from its former parent company KPN. Since that date, the company stock is listed independently on the stock exchanges of Amsterdam, New York, London and Frankfurt.

• What was the offering price at the initial public offering (IPO)?

  The offering price was NLG 49.50 per share (€ 22.46)

• Where and in what year and was the company incorporated?

  The company was incorporated in the Netherlands on 29 December 1997.

Investor Relations

• Where are TNT’s shares traded? 

  TNT's shares are listed and traded on the Amsterdam stock exchange.

• How do I get a copy of the most current annual report?

  Please use our online form
  Or contact TNT Investor Relations at:
  TNT Investor Relations
  
  P.O. Box 13000
  
  1100 KG Amsterdam

  Telephone: +31 20 - 500 6455
  Fax: +31 20 - 500 7515
  E-mail: Kathryn.Campbell@tnt.com

Liberalisation

• What is TNT’s view on the liberalization of the European postal market?

  TNT is ready for the liberalisation of the postal sector, provided there is a level-playing field. TNT has repeatedly called for the adoption of European common rules on the creation of an open, fair postal market.
  TNT thinks that a genuine liberalisation of postal markets would encourage innovation, better services, and truer prices in the interest of European customers. It would help the postal industry compete against e-mail and secure long-term employment. TNT also thinks that the essential universal service can be offered more efficiently in a liberalised market, ensuring its long term sustainability.

• What is the status of the parliamentary debate on the Postal Memorandum?

  The Postal Act has been sent to the First Chamber, where the designated Committee discussed it. The final debate in the First Chamber still has to be held.

  The First Chamber can reject the proposal and ask the Second Chamber to resubmit it.

  The Act when adopted goes to the Queen and then the Minister of Economic Affairs for signing.

  The Minister of Economic Affairs will look per quarter how the situation has developed and than will take a decision. The first possible date for complete liberalisation in the Netherlands is 01-07-2008.

• What is TNT's general position on the new Postal Act?

  TNT believes that the new Postal Act in general provides for a sound legal framework for postal operators and users in a liberalized postal market.
  
  The Act also reappoints TNT Post as the provider of the universal service in the Netherlands. The universal service will be evaluated in 4 years after the implementation of the Act.

• What activities does TNT Post UK undertake?

  TNT Post UK is the main challenger to Royal Mail in the UK postal market. TNT Post’s strategy is based on four business areas: downstream access, parcels and packets, End to End and door drop media (unaddressed mail delivery). We handle over 1.8bn million items of addressed mail on an annualized basis.
  TNT Post is winning business because we offer customers what they want; a bespoke, efficient and value for money service. Competition is vital to modernise the UK postal industry. It is important that we have a strong regulator to oversee competition in the UK so that we have a true level playing field.

• What postal activities does TNT undertake in Germany?

  TNT post in active in a number of areas in Germany:

  • National: the coverage is 90% and reaches 35 million households.
  • Regional: own networks of 18 sites, partner for national coverage as well. It is our ambition to be in all high density areas and main cities. We offer both addressed as unaddressed services.
  • International: Spring
  • Mail Consolidation through PostCon, almost 2 million items of addressed mail each day pre-sorted, through 13 sorting centers. 

Dutch State

• What does TNT's ownership structure look like?

  The Dutch state sold the remaining of its stake in TNT on 21 November 2006.
  
  On 16 November 2006 the Dutch State transferred its special share to TNT for free. At the next annual general meeting of shareholders TNT propose to cancel the special share and have the articles of association changed accordingly.  Until such date TNT shall neither exercise the rights attached to the Special Share nor sell the Special Share.
  
  Subsequently on 21 November 2006 the state of the Netherlands announced the sale of 46 million shares which represented the Dutch state’s total shareholding in TNT. Of these shares, 18.2 million were sold to TNT.  The repurchased shares are part of the share buy back programme of up to €1 billion worth of shares announced by TNT on 6 November 2006.
  
  On 24 November 2006, 423,337,897 ordinary shares and one special share were outstanding. 3,532,250 of the outstanding ordinary shares were held by us to cover share plans, and 22,870,136 of the outstanding ordinary shares were held by us for cancellation.

TNT Express

• What is TNT Express’ core business?

  TNT’s express division is among the world’s largest express operators and the number one in Europe. Worldwide, it delivers 4.4 million parcels, documents and pieces of freight a week to more than 200 countries. With 2007 revenues over €6.5 billion, TNT’s express division continually expands its air and road network in Europe, Asia, Australia, South-America and the Middle-East, connecting international routes to fast-growing domestic road networks. The division employs over 75,000 people, runs 26,760 trucks and flies 47 aircraft. It operates a network of 2,331 depots and sorting centers.

  TNT’s express division has set itself four goals:

  • Strengthen its number one position in Europe in national and intra-European express flows
  • Build volumes from China to fuel its European network and establish an intra-China network
  • Build the number one position in selected emerging markets, such as India, Brazil and China
  • Expand its position in special services, a range of flexible and personalized solutions that compliment standardized network services

  
  
• How many airports are served by TNT's European air network?

  TNT's European Air Network serves 62 airports. TNT Express plans to increase this number in the coming years.

• How do you ensure that TNT Airways meets high levels of noise control?

  TNT Express uses one of the quietest aircraft fleets in the industry. All of the company's aircraft meet the current Chapter III noise regulations of the International Civil Aviation Organisation (the Chapter III Noise Regulations) by a good margin.

TNT Post

• What does Royal TNT Post do?

  Royal TNT Post's primary task is to collect, sort and distribute mail in the Netherlands. However, it also offers a wide range of other products and services. See Royal TNT Post's web site for more details: www.tntpost.com.

• How many employees does TNT have?

  The group employs over 161,500 people in 65 countries around the world. About one half work for the Mail division and one half for the Express Division.